Refund policy

AT L'HEURE DORÉE

Every piece leaves us with care. If something arrives that isn't right, we'll make it right.

We offer refunds for:

· Items sent incorrectly
· Damaged or defective products

Refund requests must be made within 30 days of your purchase date. To get in touch, email us at support@lheuredoree.store with your order number and a brief description of the issue. We'll take it from there.

Please refer to the care instructions included with your order — following them is the best way to keep your pieces looking exactly as they should.

This policy may be updated at any time. For the most current version, reach out to us directly at support@lheuredoree.store